Professional services you can trust

Projects need expertise to succeed

And expertise comes through education and experience. No two projects are ever the same, and not all products are compatible with one another.

If you are an engineer responsible for specifying the requirements for physical and logical security, our ID experts can help! We have years of experience consulting, designing and offering our expertise on a wide variety of projects.

As members of ISG (Identification Systems Group), ISDA (Identification Systems Dealer Association), ASIS (American Society for Industrial Security), and numerous other vertical-specific member organizations, we have a proven track record of sharing valuable expertise that makes a difference.

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We have extensive expertise to assist you with consulting services for:

  • ID project design
  • Card technology selection
  • Door access options
  • Surveillance cameras
  • Custom middle-ware development
  • Kiosk and payment applications

Client Care

Our efforts don't end with the sale.

They begin there. Our technical support engineers are factory-certified on a wide range of products and services and provide quick responses and comprehensive expertise to keep you running. Each team member is an expert, and we use our knowledge to help you succeed. Nobody does it better.

Warranty & Repairs

We are a factory-certified warranty service provider for all the products and services we offer. Our support is live and intelligent. We also offer loaner services on a wide variety of systems, so you can enjoy same or next-day replacement service, no matter where you are.

Technical Support

Our technical personnel are available by email or telephone. Phone and email support is always free for any system acquired from IDEXPERTS! And all repairs and support come with a 100% satisfaction guarantee!

User-oriented software solutions

COTS (Commercial-Off-The-Shelf) components can usually deliver about 80% of your program objectives. That last 20% can be the difference between a successful system and a colossal waste of money.

Custom Software (middleware or firmware) properly implemented with COTS components, can save a significant amount of time and money on the project installation and greatly simplify future support requirements.

You don’t want to build systems from the ground up every single time. Too much time is lost trying to re-write components that already work and are proven in operational environments. Custom software is needed to fill in the gaps between proven software modules and proven hardware components.

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IDEXPERTS® has developed and integrated
numerous identification solutions

  • Issue national ID cards to a Canadian-based First Nation.
  • Provide 1:N fingerprint matches in a database of over 100,000.
  • Ensure Food Bank™ recipient eligibility in real time with hand held computers.
  • Develop a VISA/MC/Amex/Interac payment kiosk that sells plastic card tickets.
  • Capture biometric data (fingerprint and iris) and store on a smartcard.
  • Allow library patrons to print jobs from their own internet enabled device from any location.
  • Authenticate college student eligibility for a universal transit pass.
  • Enable private school students to pay for their lunch, and send the bill to the parents.
SEE OUR SUCCESS STORIES

Connect with us to learn more

Not sure what you need or where to start? Our team can meet with you to do a needs assessment of what you need today and help you plan for the future.

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call us at:

1-888-983-2299