Client Care

At IDEXPERTS, our efforts don't end with the sale.

They begin there. Our technical support engineers are factory-certified on dozens of products and services and provide quick response times and expertise to keep you running. Each team member is an expert, and we use our knowledge to help you succeed. Nobody does it better. 

WARRANTY & REPAIRS

Everything mechanical wears out, and sometimes things break. IDEXPERTS is a factory-certified warranty service provider for all the products and services we offer, so support is live and intelligent. We also offer loaner services on a wide variety of systems, so you can enjoy same- or next-day replacement service, no matter where you are.

 

TECHNICAL SUPPORT

Our technical personnel are available by email or telephone.  Phone and email support is always free for any system acquired from IDEXPERTS!

You probably can’t afford to be down.

Everything mechanical wears out, and sometimes things break. IDEXPERTS is a factory-certified warranty service provider for all the products and services we offer, so support is live and local. We also offer loaner services on a wide variety of systems, so you can enjoy same- or next-day service, no matter where you are.

  • Hot Swap Program
  • Service Contract
  • Manufacturer Certified Technicians
  • Legacy Printers & Parts
  • Claims
  • Lifetime Printhead Warranty Programs
  • On-site Service