Shipping & Returns

SHIPPING INFO

All prices are in Canadian Dollars (CAD). At this time, E-CARD ID Products Ltd. only ships merchandise to locations within Canada and the USA. Orders are shipped within 5 business days once payment has cleared. We usually ship via Canada Post or FedEx (depending on your shipping choices at checkout). Shipping time and costs vary depending on your location. Please contact us for more information.

 

RETURN POLICY

A Return Authorization number (RA#) must be assigned to all shipments being returned to E-CARD ID Products Ltd. The RA# can be obtained by contacting your E-CARD ID Representative. Each RA# can only be used one time for one shipment. RA#’s are canceled if not used within 30 days.

The RA# must be prominently displayed on the shipping label. If the RA# is not visible, the shipment may be refused. DO NOT place shipping labels or write the RA# on the outside of the manufacturer’s boxes. Re-box all returns in appropriate shipping cartons.

 

Please visit out Shipping Information page for more details.